Explain what is meant by CRM and explain the primary purpose of a CRM system. Use examples to support your answer

1. Explain what is meant by CRM and explain the primary purpose of a CRM system. Use examples to support your answer. Your response should be at least 200 words in length. 2. Explain what is meant by ERP and explain the primary purpose of an ERP system. Use examples to support your answer. Your response should be at least 200 words in length.

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