1. The knowledge, skills, abilities, and other requirements (KSAOs) needed to perform a task or job are spelled out in the: a. job specification b. job design c. skills inventory d. organizational climate index 2. Which of the following statements provides the best explanation for why training professionals often don’t evaluate the results of their training programs? a. Results don’t matter in training. b. There is a fear of criticism or program cuts if a program was not effective. c. It can be done only if you majored in statistics in college. d. Management refuses to spend the money to do it right. 3. Which of the following is not a purpose of training evaluation? A. Deciding who should participate in future programs b. Helping to design future training programs c. Establishing a data base for management d. All the above 4. The evaluation phase of the HRD process model includes all of the following except: a. selecting evaluation criteria, b. conducting the evaluation , c interpreting the results d. publishing your results in the ASTD training journal. 5. Identify and briefly describe two types of training needs as explained. 6. Identify one advantage of linking organizational needs analysis to the organization’s strategic planning process. 7. Identify and briefly describe one issue/factor that an HRD professional should consider when deciding to communicate the effectiveness of an HRD program in dollar terms (e.g., using return on investment or utility analysis).